{"id":185,"date":"2012-06-07T11:43:45","date_gmt":"2012-06-07T15:43:45","guid":{"rendered":"https:\/\/rossweb.bus.umich.edu\/ross-it\/technology\/policies\/"},"modified":"2026-01-21T10:23:11","modified_gmt":"2026-01-21T15:23:11","slug":"policies","status":"publish","type":"page","link":"https:\/\/rossweb.bus.umich.edu\/ross-it\/welcome\/policies\/","title":{"rendered":"Ross IT Policies"},"content":{"rendered":"\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id185_6f760d-2f kt-accordion-has-2-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-none kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"none\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane185_8e1796-ed\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Table of Contents<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><\/div><\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Equipment Policies:<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><a title=\"\" href=\"https:\/\/docs.google.com\/document\/d\/1ZgSJQ3EuyzIiNEN2C2xdgm_eAQ2sVBkGIBLPiWEBMkE\/edit\">Equipment Returns<\/a><\/h3>\n\n\n\n<p>Ross IT manages IT equipment for faculty &amp; staff. &nbsp;This includes the issuing as well as the returning of equipment. The requirements, process, and specifics related to returning equipment are outlined per this <a href=\"https:\/\/docs.google.com\/document\/d\/1ZgSJQ3EuyzIiNEN2C2xdgm_eAQ2sVBkGIBLPiWEBMkE\/edit?usp=sharing\">policy<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/docs.google.com\/document\/d\/1plgZ6CNkubfwXpCAVdFUZTZguoK9ggJ0\/edit?usp=sharing&amp;ouid=106600435078096780000&amp;rtpof=true&amp;sd=true\" data-type=\"link\" data-id=\"https:\/\/docs.google.com\/document\/d\/1plgZ6CNkubfwXpCAVdFUZTZguoK9ggJ0\/edit?usp=sharing&amp;ouid=106600435078096780000&amp;rtpof=true&amp;sd=true\">Ross IT Equipment Swaps<\/a><\/h3>\n\n\n\n<p>Ross IT collaborates with our customers on IT equipment swaps in various situations. The <a href=\"https:\/\/docs.google.com\/document\/d\/1plgZ6CNkubfwXpCAVdFUZTZguoK9ggJ0\/edit?usp=sharing&amp;ouid=106600435078096780000&amp;rtpof=true&amp;sd=true\">Ross IT Equipment Swaps policy<\/a> offers guidance and details the process to be followed in these instances.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/docs.google.com\/document\/d\/1FCFHgV-4CVGlmDB7_HAgJQIr4ed5kGgq7427f9GIWtQ\/edit\" title=\"\">Personal Printers<\/a><\/h3>\n\n\n\n<p>Ross IT provides IT equipment to faculty &amp; staff for business purposes. &nbsp;The requirements, steps, and specifics related to a personal printer and the requesting of it are outlined within this <a href=\"https:\/\/docs.google.com\/document\/d\/1FCFHgV-4CVGlmDB7_HAgJQIr4ed5kGgq7427f9GIWtQ\/edit?usp=sharing\">policy<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/docs.google.com\/document\/d\/1F0Wzb3dT3gazK0rtMy3AkPa2vKUBGg25\/edit?usp=sharing&amp;ouid=106600435078096780000&amp;rtpof=true&amp;sd=true\">Personal Device Use and Accessing University Systems<\/a><\/h3>\n\n\n\n<p>Ross IT collaborates with the university and the Ross community to offer guidance and recommendations for using personal devices to access university systems. This <a href=\"https:\/\/docs.google.com\/document\/d\/1F0Wzb3dT3gazK0rtMy3AkPa2vKUBGg25\/edit?usp=sharing&amp;ouid=106600435078096780000&amp;rtpof=true&amp;sd=true\">policy<\/a> details the definition of a personal device, methods for securing personal and sensitive data, and additional security guidelines.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/docs.google.com\/document\/d\/1vgVkUVnQ_hhrw_FFnVz7ubw59h9XArE-\/edit?usp=sharing&amp;ouid=106600435078096780000&amp;rtpof=true&amp;sd=true\">Purchasing IT Devices and Seeking Reimbursement<\/a><\/h3>\n\n\n\n<p>Ross IT aligns with the UM procurement policies related to IT equipment purchases and a reimbursement request. This <a href=\"https:\/\/docs.google.com\/document\/d\/1vgVkUVnQ_hhrw_FFnVz7ubw59h9XArE-\/edit?usp=sharing&amp;ouid=106600435078096780000&amp;rtpof=true&amp;sd=true\">policy<\/a> provides information, the policy and process that will be followed regarding the purchase of an IT device that involves non-university funds and the purchaser is seeking a potential reimbursement.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/docs.google.com\/document\/d\/1iye9OE2X4dqCL3yAlNY2wVaPov7GNzRLgaIfQ1C8xbU\/edit\" title=\"\">Retired or Faculty That Leave IT Equipment Request &amp; Support<\/a><\/h3>\n\n\n\n<p>Ross IT&nbsp;partners with faculty who are retiring from or leaving the university to provide guidance, requirements, process, and specifics related to any assigned IT equipment and a request to keep the equipment. &nbsp;This policy outlines the various particulars associated with this <a href=\"https:\/\/docs.google.com\/document\/d\/1iye9OE2X4dqCL3yAlNY2wVaPov7GNzRLgaIfQ1C8xbU\/edit?usp=sharing\">policy<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/docs.google.com\/document\/d\/1dUjl19oHWzp5tMmpOkvAlLMbdiSPk7h-20HYKQNKbfw\/edit\" title=\"\">Ross Faculty &amp; Staff Equipment Requests<\/a><\/h3>\n\n\n\n<p>Ross IT&nbsp;provides IT equipment to faculty &amp; staff for business purposes. &nbsp;The requirements, process, and specifics related to providing this equipment, whether for a new employee or someone seeking additional equipment are outlined per this <a href=\"https:\/\/docs.google.com\/document\/d\/1dUjl19oHWzp5tMmpOkvAlLMbdiSPk7h-20HYKQNKbfw\/edit?usp=sharing\">policy<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/docs.google.com\/document\/d\/1TKTVy3XXxF1TyZ2EjDpV584rmjVymfpfE5cZYPNPNJI\/edit\" title=\"\">Emeritus Equipment &amp; IT Support Policy<\/a><\/h3>\n\n\n\n<p>Ross IT provides IT equipment and support to Emeritus Faculty for business purposes.&nbsp; The requirements, process, and specifics related to IT equipment and support are outlined per this&nbsp;<a href=\"https:\/\/docs.google.com\/document\/d\/1TKTVy3XXxF1TyZ2EjDpV584rmjVymfpfE5cZYPNPNJI\/edit\" target=\"_blank\" rel=\"noreferrer noopener\">policy<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/docs.google.com\/document\/d\/1H2cqxfLFuffoQC8nd05lERPaBZw4fBwq_3Gz2hOMgzk\/edit\" title=\"\">Student Loaner Laptops<\/a><\/h3>\n\n\n\n<p>Students may borrow laptops from Ross IT to use in specific classes. This <a href=\"https:\/\/docs.google.com\/document\/d\/1H2cqxfLFuffoQC8nd05lERPaBZw4fBwq_3Gz2hOMgzk\/edit?usp=sharing\">policy<\/a> defines and outlines the particulars associated with loaning laptops to students.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/docs.google.com\/document\/d\/1LcHNBqgQxF5SgrBD_1UxbQoHvJgR5vag\/edit?usp=sharing&amp;ouid=106600435078096780000&amp;rtpof=true&amp;sd=true\">Standard Security Configuration for Ross Workstations &amp; Laptops<\/a><\/h3>\n\n\n\n<p>Ross IT workstations and laptops must adhere to security configurations that comply with university standards, including essential settings related to disk encryption, data backup, antivirus, and anti-malware protection, and mechanisms for delivering important security patches to devices. This policy details the foundational software and configuration requirements for workstations and laptops that are university assets and are supported by Ross IT.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Software Policies:<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/docs.google.com\/document\/d\/130uQ4kNC56cypYT9xG3df4-G1nQ4mYmu\/edit?usp=sharing&amp;ouid=106600435078096780000&amp;rtpof=true&amp;sd=true\">Ross Software Purchases &amp; Use<\/a><\/h3>\n\n\n\n<p>The IT team at Ross collaborates with faculty and staff regarding the purchase and use of software. The assistance encompasses the procedure for evaluating software to ensure it complies with the university\u2019s standards, as specified within the policy documentation.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/docs.google.com\/document\/d\/10g51-x1FWP7DDsOumhDd2KLY1mAjCLYB\/edit?usp=sharing&amp;ouid=106600435078096780000&amp;rtpof=true&amp;sd=true\">Microsoft Office Client Policy<\/a><\/h3>\n\n\n\n<p>The IT team at Ross works with departments requesting Microsoft Office installation on a device for sponsored affiliates or temporary staff. <a href=\"https:\/\/docs.google.com\/document\/d\/10g51-x1FWP7DDsOumhDd2KLY1mAjCLYB\/edit?usp=sharing&amp;ouid=106600435078096780000&amp;rtpof=true&amp;sd=true\">This policy<\/a> outlines the conditions for such requests and the procedures to follow to get the Office client.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Support Policies:<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/docs.google.com\/document\/d\/1GsZQ8aj7Yzsu28Z1PqZ0t6h0zbVDU49NyGhrhkqAH60\/edit\" title=\"\">AV Support for Events<\/a><\/h3>\n\n\n\n<p>Ross IT&nbsp;provides support for AV technology that is used within a room that is part of the Ross School of Business. &nbsp;This support pertains to the AV technology and IT equipment that is within the room and used as part of the event. This <a href=\"https:\/\/docs.google.com\/document\/d\/1GsZQ8aj7Yzsu28Z1PqZ0t6h0zbVDU49NyGhrhkqAH60\/edit?usp=sharing\">policy<\/a> defines and outlines the particulars associated with provided support.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/docs.google.com\/document\/d\/1BYLRBRouL0R2XWPTM0zorBCdXnsAwvsyPI-mUF30aj8\/edit?usp=sharing\" title=\"\">Ross Mediasite Faculty Support Administration<\/a><\/h3>\n\n\n\n<p>Ross IT supports the Mediasite lecture capture system for faculty and staff to record in the classroom. At the request of instructors, faculty can add the Mediasite Faculty Support group to assist with managing faculty recordings. This <a href=\"https:\/\/docs.google.com\/document\/d\/1BYLRBRouL0R2XWPTM0zorBCdXnsAwvsyPI-mUF30aj8\/edit?usp=sharing\">policy<\/a> outlines that process.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/docs.google.com\/document\/d\/1lZB8fvHc54lo2M48Te7Uh95QVaBX_2rbT_cO5M3iVEs\/edit?usp=sharing\" title=\"\">Mediasite Access Request<\/a><\/h3>\n\n\n\n<p>Ross IT provides access to Mediasite for faculty and staff who need it. Faculty and staff can request Mediasite access for teaching assistants and non-Ross instructors.\u00a0 We\u2019ve outlined the requirements, steps, and specifics related to requesting Mediasite access <a href=\"https:\/\/docs.google.com\/document\/d\/1lZB8fvHc54lo2M48Te7Uh95QVaBX_2rbT_cO5M3iVEs\/edit?usp=sharing\">within this policy<\/a>.<br><br>If you would like to request Mediasite access for another person, <a href=\"https:\/\/www.bus.umich.edu\/ItServices\/Default.aspx\">please fill out this form<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a title=\"\" href=\"https:\/\/docs.google.com\/document\/d\/1rh_kso2GV1R7YrqTz7KEgeLJvwrO5fn4xQYGmZKHTLU\/edit?usp=sharing\">Mediasite Content Management Policy<\/a><\/h3>\n\n\n\n<p>Ross IT&nbsp;manages a video lecture capture system called Mediasite which provides the ability to create video content related to classes and events. &nbsp;This <a href=\"https:\/\/docs.google.com\/document\/d\/1rh_kso2GV1R7YrqTz7KEgeLJvwrO5fn4xQYGmZKHTLU\/edit?usp=sharing\">policy<\/a> describes the process that is followed by Ross IT support staff regarding the Mediasite content pertaining to content retention, storage time, storage locations, etc.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/docs.google.com\/document\/d\/1K9GJmeRxmoBMoMMkbTliK2ghmT_Z7U_F\/edit?usp=sharing&amp;ouid=106600435078096780000&amp;rtpof=true&amp;sd=true\">Personal Device Support<\/a><\/h3>\n\n\n\n<p>Ross IT offers IT support to the Ross community. Personal devices used within the community, when support is needed, follow a specific support pathway. <a href=\"https:\/\/docs.google.com\/document\/d\/1K9GJmeRxmoBMoMMkbTliK2ghmT_Z7U_F\/edit?usp=sharing&amp;ouid=106600435078096780000&amp;rtpof=true&amp;sd=true\">This policy<\/a> outlines the support model for such personal devices.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Security\/Privacy Policies:<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/docs.google.com\/document\/d\/1x1K36xA4UoHqpDASR3OxIVH_8wHN3JPp\/edit?usp=sharing&amp;ouid=106600435078096780000&amp;rtpof=true&amp;sd=true\">Device Security Notifications<\/a><\/h3>\n\n\n\n<p>Ross IT, in alignment with the university Information Security SPG (601.27), requires that all university-owned devices must be kept secure and free from malware and security vulnerabilities. This policy details the procedures for addressing a university asset that has been flagged for security issues and the steps needed to eliminate the threat and restore the device to its original state.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/docs.google.com\/document\/d\/1lodO0jphSUWzr1SgdAHsn6NoqmbghT1g\/edit?usp=sharing&amp;ouid=106600435078096780000&amp;rtpof=true&amp;sd=true\">Ross Artificial Intelligence (AI) Guidelines and Recommendations<\/a><\/h3>\n\n\n\n<p>Ross IT provides recommendations and guidelines when using Artificial Intelligence (AI) within the Ross Community. These recommendations and guidelines are aligned with the university guidelines and provide information related to AI, university-supported AI tools, and the practices that should be followed when using them.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/docs.google.com\/document\/d\/1LcHNBqgQxF5SgrBD_1UxbQoHvJgR5vag\/edit?usp=sharing&amp;ouid=106600435078096780000&amp;rtpof=true&amp;sd=true\">Standard Security Configuration for Ross Workstations &amp; Laptops<\/a><\/h3>\n\n\n\n<p>Ross IT workstations and laptops must adhere to security configurations that comply with university standards, including essential settings related to disk encryption, data backup, antivirus, and anti-malware protection, and mechanisms for delivering important security patches to devices. This policy details the foundational software and configuration requirements for workstations and laptops that are university assets and are supported by Ross IT.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Access Policies:<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/docs.google.com\/document\/d\/1F0Wzb3dT3gazK0rtMy3AkPa2vKUBGg25\/edit?usp=sharing&amp;ouid=106600435078096780000&amp;rtpof=true&amp;sd=true\" data-type=\"link\" data-id=\"https:\/\/docs.google.com\/document\/d\/1F0Wzb3dT3gazK0rtMy3AkPa2vKUBGg25\/edit?usp=sharing&amp;ouid=106600435078096780000&amp;rtpof=true&amp;sd=true\">Personal Device Use and Accessing University Systems<\/a><\/h3>\n\n\n\n<p>Ross IT collaborates with the university and the Ross community to offer guidance and recommendations for using personal devices to access university systems. This <a href=\"https:\/\/docs.google.com\/document\/d\/1F0Wzb3dT3gazK0rtMy3AkPa2vKUBGg25\/edit?usp=sharing&amp;ouid=106600435078096780000&amp;rtpof=true&amp;sd=true\">policy<\/a> details the definition of a personal device, methods for securing personal and sensitive data, and additional security guidelines.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/docs.google.com\/document\/d\/1UqqaVviMA7k4U5O63kuDi0HQFlesYurm\/edit?usp=sharing&amp;ouid=106600435078096780000&amp;rtpof=true&amp;sd=true\">Remote Data Access<\/a><\/h3>\n\n\n\n<p>Remote Data Access entails securely and responsibly managing data within U-M systems. To access this data remotely, specific guidelines and processes must be adhered to. <a href=\"https:\/\/docs.google.com\/document\/d\/1UqqaVviMA7k4U5O63kuDi0HQFlesYurm\/edit?usp=sharing&amp;ouid=106600435078096780000&amp;rtpof=true&amp;sd=true\">Ross IT&#8217;s policy<\/a> on remote data access outlines the procedures and guidelines that comply with campus security policies.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Network Policies:<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/docs.google.com\/document\/d\/1yaV7e_NqEeL-N7cVGIOn0yeauNZJip-qc5iRFZBoXI8\/edit?usp=sharing\" title=\"\">Network Configuration of Non-Standard Workstations<\/a><\/h3>\n\n\n\n<p>Ross IT&nbsp;manages workstations that are requested by Ross faculty, however because of differences in their configuration and use they are defined as non-standard. This difference results in different network factors which need to be considered and followed as it relates to putting this type of machine on the network.&nbsp;This <a href=\"https:\/\/docs.google.com\/document\/d\/1yaV7e_NqEeL-N7cVGIOn0yeauNZJip-qc5iRFZBoXI8\/edit?usp=sharing\">policy<\/a> defines and outlines the particulars associated with setting this type of machine up on the network.<\/p>\n<style class=\"advgb-styles-renderer\">.kt-accordion-id185_6f760d-2f .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:8px;}.kt-accordion-id185_6f760d-2f .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;background:#ffffff;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id185_6f760d-2f > 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):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id185_6f760d-2f:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id185_6f760d-2f:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id185_6f760d-2f:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id185_6f760d-2f .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id185_6f760d-2f > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{color:#333333;background:#ffffff;border-top-color:#0e9cd1;border-top-style:solid;border-right-color:#0e9cd1;border-right-style:solid;border-bottom-color:#0e9cd1;border-bottom-style:solid;border-left-color:#0e9cd1;border-left-style:solid;}.kt-accordion-id185_6f760d-2f:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id185_6f760d-2f:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#333333;}.kt-accordion-id185_6f760d-2f:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:#333333;}.kt-accordion-id185_6f760d-2f:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id185_6f760d-2f:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}@media all and (max-width: 1024px){.kt-accordion-id185_6f760d-2f .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;}}@media all and (max-width: 1024px){.kt-accordion-id185_6f760d-2f > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:0px solid #f2f2f2;border-right:0px solid #f2f2f2;border-bottom:4px solid #f2f2f2;border-left:0px solid #f2f2f2;}}@media all and (max-width: 1024px){.kt-accordion-id185_6f760d-2f > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id185_6f760d-2f .kt-blocks-accordion-header:focus-visible{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#eeeeee;border-left-style:solid;}}@media all and (max-width: 1024px){.kt-accordion-id185_6f760d-2f .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id185_6f760d-2f > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#0e9cd1;border-top-style:solid;border-right-color:#0e9cd1;border-right-style:solid;border-bottom-color:#0e9cd1;border-bottom-style:solid;border-left-color:#0e9cd1;border-left-style:solid;}}@media all and (max-width: 767px){.kt-accordion-id185_6f760d-2f .kt-accordion-inner-wrap{display:block;}.kt-accordion-id185_6f760d-2f .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:8px;}.kt-accordion-id185_6f760d-2f .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;}.kt-accordion-id185_6f760d-2f > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:0px solid #f2f2f2;border-right:0px solid #f2f2f2;border-bottom:4px solid #f2f2f2;border-left:0px solid #f2f2f2;}.kt-accordion-id185_6f760d-2f > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id185_6f760d-2f .kt-blocks-accordion-header:focus-visible{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#eeeeee;border-left-style:solid;}.kt-accordion-id185_6f760d-2f .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id185_6f760d-2f > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#0e9cd1;border-top-style:solid;border-right-color:#0e9cd1;border-right-style:solid;border-bottom-color:#0e9cd1;border-bottom-style:solid;border-left-color:#0e9cd1;border-left-style:solid;}}.kb-table-of-content-nav.kb-table-of-content-id185_5d151e-b8 .kb-table-of-content-wrap{padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kb-table-of-content-nav.kb-table-of-content-id185_5d151e-b8 .kb-table-of-contents-title-wrap{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kb-table-of-content-nav.kb-table-of-content-id185_5d151e-b8 .kb-table-of-contents-title{font-weight:regular;font-style:normal;}.kb-table-of-content-nav.kb-table-of-content-id185_5d151e-b8 .kb-table-of-content-wrap .kb-table-of-content-list{font-weight:regular;font-style:normal;margin-top:var(--global-kb-spacing-sm, 1.5rem);margin-right:0px;margin-bottom:0px;margin-left:0px;}<\/style>","protected":false},"excerpt":{"rendered":"<p>Equipment Policies: Equipment Returns Ross IT manages IT equipment for faculty &amp; staff. &nbsp;This includes the issuing as well as the returning of equipment. The requirements, process, and specifics related to returning equipment are outlined per this policy. Ross IT Equipment Swaps Ross IT collaborates with our customers on IT equipment swaps in various situations&#8230;.<\/p>\n","protected":false},"author":4819,"featured_media":0,"parent":507,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_lmt_disableupdate":"no","_lmt_disable":"no","advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","ep_exclude_from_search":false,"footnotes":"","advanced-sidebar-menu\/link-title":"","advanced-sidebar-menu\/exclude-page":false},"categories":[],"tags":[],"ep_post_type":[45],"class_list":["post-185","page","type-page","status-publish","hentry","ep_post_type-page"],"acf":[],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"Don DuChateau II","author_link":"https:\/\/rossweb.bus.umich.edu\/ross-it\/author\/duck\/"},"comment_info":"","coauthors":[],"author_meta":{"author_link":"https:\/\/rossweb.bus.umich.edu\/ross-it\/author\/duck\/","display_name":"Don DuChateau II"},"relative_dates":{"created":"Posted 14 years ago","modified":"Updated 3 months ago"},"absolute_dates":{"created":"Posted on June 7, 2012","modified":"Updated on January 21, 2026"},"absolute_dates_time":{"created":"Posted on June 7, 2012 11:43 am","modified":"Updated on January 21, 2026 10:23 am"},"featured_img_caption":"","featured_img":false,"series_order":"","_links":{"self":[{"href":"https:\/\/rossweb.bus.umich.edu\/ross-it\/wp-json\/wp\/v2\/pages\/185","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rossweb.bus.umich.edu\/ross-it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rossweb.bus.umich.edu\/ross-it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rossweb.bus.umich.edu\/ross-it\/wp-json\/wp\/v2\/users\/4819"}],"replies":[{"embeddable":true,"href":"https:\/\/rossweb.bus.umich.edu\/ross-it\/wp-json\/wp\/v2\/comments?post=185"}],"version-history":[{"count":39,"href":"https:\/\/rossweb.bus.umich.edu\/ross-it\/wp-json\/wp\/v2\/pages\/185\/revisions"}],"predecessor-version":[{"id":7664,"href":"https:\/\/rossweb.bus.umich.edu\/ross-it\/wp-json\/wp\/v2\/pages\/185\/revisions\/7664"}],"up":[{"embeddable":true,"href":"https:\/\/rossweb.bus.umich.edu\/ross-it\/wp-json\/wp\/v2\/pages\/507"}],"wp:attachment":[{"href":"https:\/\/rossweb.bus.umich.edu\/ross-it\/wp-json\/wp\/v2\/media?parent=185"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/rossweb.bus.umich.edu\/ross-it\/wp-json\/wp\/v2\/categories?post=185"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/rossweb.bus.umich.edu\/ross-it\/wp-json\/wp\/v2\/tags?post=185"},{"taxonomy":"ep_post_type","embeddable":true,"href":"https:\/\/rossweb.bus.umich.edu\/ross-it\/wp-json\/wp\/v2\/ep_post_type?post=185"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}