{"id":5390,"date":"2024-05-07T08:31:22","date_gmt":"2024-05-07T12:31:22","guid":{"rendered":"https:\/\/rossweb.bus.umich.edu\/ross-it\/?page_id=5390"},"modified":"2025-08-11T14:54:27","modified_gmt":"2025-08-11T18:54:27","slug":"new-to-ross","status":"publish","type":"page","link":"https:\/\/rossweb.bus.umich.edu\/ross-it\/staff-services\/new-to-ross\/","title":{"rendered":"New to Ross?"},"content":{"rendered":"\n<p>If you\u2019re on this page, you\u2019re likely new to Ross.<\/p>\n\n\n\n<p>Welcome! We\u2019re glad you&#8217;re part of the Ross community. We are Ross IT. We provide IT services to Ross faculty, staff, and students and want to partner with you on your technology endeavors during your time at Ross.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Questions? Contact us:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>734-615-3000<\/li>\n\n\n\n<li><a href=\"mailto:RossITSupport@umich.edu\">RossITSupport@umich.edu<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">What are some services Ross IT provides?<\/h2>\n\n\n\n<p>We are the first stop for the IT needs of the Ross community:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/rossweb.bus.umich.edu\/ross-it\/need-help\/ross-it-equipment-loans\/\">Equipment Loans<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/rossweb.bus.umich.edu\/ross-it\/it-equipment-ordering\/\">Equipment Ordering<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/rossweb.bus.umich.edu\/ross-it\/classroom-technology-training\/\">Classroom Technology Training<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/rossweb.bus.umich.edu\/ross-it\/faculty-services\/#backup-and-storage\">Backup &amp; Storage<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Wifi &amp; Printing:<\/h2>\n\n\n\n<p>Do you need help connecting to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www2.bus.umich.edu\/MyiMpact\/technology\/wireless-networks#msetup\">Campus Wireless Networks<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/mprint.umich.edu\/\">Printing<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Keeping you secure:<\/h2>\n\n\n\n<p>How do Ross IT and its partners keep the university\u2019s digital assets secure, and how can I help?<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/rossweb.bus.umich.edu\/ross-it\/welcome-ross-it\/security-privacy-best-practices\/\">Security &amp; Privacy Best Practices<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/safecomputing.umich.edu\/two-factor-authentication\/turn-on-weblogin\">Getting Started: Two-Factor for Weblogin (Duo)<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Where can I learn about Ross IT Policies?<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/rossweb.bus.umich.edu\/ross-it\/welcome-ross-it\/policies\/\">Ross IT Policies<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">I\u2019ve heard a lot about Artificial Intelligence (AI). Does Ross IT have any advice?<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/rossweb.bus.umich.edu\/ross-it\/faculty-services\/ai-guidelines-recommendations\/\">AI Guidelines &amp; Recommendations<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">What do I need to do to log in to some university systems?<\/h2>\n\n\n\n<p>You might need to utilize two-factor authentication (Duo) along with your uniqname and password to log into some systems. The university requires this additional security layer when accessing many university systems, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Wolverine Access<\/li>\n\n\n\n<li>Email&nbsp;<\/li>\n\n\n\n<li>VPN<\/li>\n<\/ul>\n\n\n\n<p>To learn more about Duo and how to enroll in the service, check out <a href=\"https:\/\/safecomputing.umich.edu\/two-factor-authentication\/turn-on-weblogin\">Getting Started: Two-Factor for Weblogin<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Does U-M use Zoom for meetings?<\/h2>\n\n\n\n<p>Yes, we do! Check out the <a href=\"https:\/\/its.umich.edu\/communication\/videoconferencing\/zoom\/getting-started\">Getting Started with Zoom<\/a> to learn how to set up your U-M Zoom account.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Ross IT resources for Faculty:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/rossweb.bus.umich.edu\/ross-it\/faculty-services\/\">Ross IT Faculty Services Page<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/rossweb.bus.umich.edu\/ross-it\/faculty-services\/mediasite\/schedule-mediasite-recordings-for-your-classes\/\">Schedule Classroom Recordings<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Ross IT resources for Staff:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/rossweb.bus.umich.edu\/ross-it\/\">Ross IT Staff Services Page<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/rossweb.bus.umich.edu\/ross-it\/faculty-services\/setting-your-remote-environment\/\">Setting up your Remote Environment<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Other university resources:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/rossweb.bus.umich.edu\/ross-operations\/\">Ross Operations<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/wolverineaccess.umich.edu\/?login=true\">Wolverine Access (Human Resources)<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>If you\u2019re on this page, you\u2019re likely new to Ross. Welcome! We\u2019re glad you&#8217;re part of the Ross community. We are Ross IT. We provide IT services to Ross faculty, staff, and students and want to partner with you on your technology endeavors during your time at Ross. Questions? Contact us: What are some services&#8230;<\/p>\n","protected":false},"author":75,"featured_media":0,"parent":502,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_lmt_disableupdate":"","_lmt_disable":"","advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","ep_exclude_from_search":false,"footnotes":"","advanced-sidebar-menu\/link-title":"","advanced-sidebar-menu\/exclude-page":false},"categories":[],"tags":[],"ep_post_type":[45],"class_list":["post-5390","page","type-page","status-publish","hentry","ep_post_type-page"],"acf":[],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"Bill Hegyi","author_link":"https:\/\/rossweb.bus.umich.edu\/ross-it\/author\/whegyii\/"},"comment_info":"","coauthors":[],"author_meta":{"author_link":"https:\/\/rossweb.bus.umich.edu\/ross-it\/author\/whegyii\/","display_name":"Bill Hegyi"},"relative_dates":{"created":"Posted 2 years ago","modified":"Updated 8 months ago"},"absolute_dates":{"created":"Posted on May 7, 2024","modified":"Updated on August 11, 2025"},"absolute_dates_time":{"created":"Posted on May 7, 2024 8:31 am","modified":"Updated on August 11, 2025 2:54 pm"},"featured_img_caption":"","featured_img":false,"series_order":"","_links":{"self":[{"href":"https:\/\/rossweb.bus.umich.edu\/ross-it\/wp-json\/wp\/v2\/pages\/5390","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rossweb.bus.umich.edu\/ross-it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rossweb.bus.umich.edu\/ross-it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rossweb.bus.umich.edu\/ross-it\/wp-json\/wp\/v2\/users\/75"}],"replies":[{"embeddable":true,"href":"https:\/\/rossweb.bus.umich.edu\/ross-it\/wp-json\/wp\/v2\/comments?post=5390"}],"version-history":[{"count":23,"href":"https:\/\/rossweb.bus.umich.edu\/ross-it\/wp-json\/wp\/v2\/pages\/5390\/revisions"}],"predecessor-version":[{"id":6885,"href":"https:\/\/rossweb.bus.umich.edu\/ross-it\/wp-json\/wp\/v2\/pages\/5390\/revisions\/6885"}],"up":[{"embeddable":true,"href":"https:\/\/rossweb.bus.umich.edu\/ross-it\/wp-json\/wp\/v2\/pages\/502"}],"wp:attachment":[{"href":"https:\/\/rossweb.bus.umich.edu\/ross-it\/wp-json\/wp\/v2\/media?parent=5390"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/rossweb.bus.umich.edu\/ross-it\/wp-json\/wp\/v2\/categories?post=5390"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/rossweb.bus.umich.edu\/ross-it\/wp-json\/wp\/v2\/tags?post=5390"},{"taxonomy":"ep_post_type","embeddable":true,"href":"https:\/\/rossweb.bus.umich.edu\/ross-it\/wp-json\/wp\/v2\/ep_post_type?post=5390"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}