{"id":613,"date":"2020-03-11T14:12:59","date_gmt":"2020-03-11T18:12:59","guid":{"rendered":"https:\/\/rossweb.bus.umich.edu\/ross-it\/technology\/recommendations-staff-working-remotely\/"},"modified":"2026-03-03T14:31:48","modified_gmt":"2026-03-03T19:31:48","slug":"recommendations-staff-working-remotely","status":"publish","type":"page","link":"https:\/\/rossweb.bus.umich.edu\/ross-it\/remote-access-resource-guide\/recommendations-staff-working-remotely\/","title":{"rendered":"Recommendations for Staff Working Remotely"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Please read the <a href=\"\/ross-it\/getting-started-teaching-learning-working-remotely\">Getting Started<\/a> section before proceeding<\/h2>\n\n\n<div class=\"kb-row-layout-wrap kb-row-layout-id613_7f1600-6a alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n\n<div class=\"wp-block-kadence-column kadence-column613_71e9a3-2e inner-column-1\"><div class=\"kt-inside-inner-col\">\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns613_3fbc69-a7\"><a class=\"kb-button kt-button button kb-btn613_c6640b-e0 kt-btn-size-large kt-btn-width-type-full kb-btn-global-outline  kt-btn-has-text-true kt-btn-has-svg-false  wp-block-kadence-singlebtn\" href=\"#how-to-work-remotely\"><span class=\"kt-btn-inner-text\">How to Work Remotely<\/span><\/a><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-column kadence-column613_74bfa6-fb inner-column-2\"><div class=\"kt-inside-inner-col\">\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns613_e5f43c-ba\"><a class=\"kb-button kt-button button kb-btn613_5e5488-0f kt-btn-size-large kt-btn-width-type-full kb-btn-global-outline  kt-btn-has-text-true kt-btn-has-svg-false  wp-block-kadence-singlebtn\" href=\"#web-video-conference-tools\"><span class=\"kt-btn-inner-text\">Web\/Video Conference Solutions<\/span><\/a><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n\n<h3 class=\"wp-block-heading\">When to Work Remotely<\/h3>\n\n\n\n<p>All managers are encouraged to provide opportunities for employees to work remotely when possible, while keeping their units open for business.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>You may take your work laptop home for work purposes. Work desktops will not connect from home.<\/strong><\/li>\n\n\n\n<li><strong>If your monitor is on a desktop stand, not a movable arm, you may take it home as well.<\/strong>\n<ul class=\"wp-block-list\">\n<li>You will need to complete a <a href=\"https:\/\/procurement.umich.edu\/sites\/default\/files\/request_for_removal_and_use_of_university_equipment.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Equipment Removal Form<\/a> for any equipment you take home<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p>We have a very limited pool of loaner laptops, with priority going to faculty for teaching purposes. Email <a href=\"mailto:RossITSupport@umich.edu?subject=Equipment%20Loan%20Request\">RossITSupport@umich.edu<\/a> for assistance.<\/p>\n\n\n\n<p>You may also use your own computer and monitor at home.<\/p>\n\n\n\n<p><strong>To ensure security, please connect to University resources using the VPN (Virtual Private Network).<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/its.umich.edu\/enterprise\/wifi-networks\/vpn\/getting-started\" target=\"_blank\" rel=\"noreferrer noopener\">Getting Started with VPN<\/a><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Purchasing equipment for working from home<\/h3>\n\n\n\n<p>If you or your department&nbsp;need to purchase equipment in order to work&nbsp;from home please order from our <a href=\"https:\/\/techshop.umich.edu\/recommended-hardware-ross\" target=\"_blank\" rel=\"noreferrer noopener\">preferred standard equipment list at the ITS Tech Shop<\/a>. If stock is limited, and you have authorization from your department to order your own equipment for later reimbursement from your department, please look for <a href=\"http:\/\/computershowcase.umich.edu\/buying\/ross-hardware.php\" target=\"_blank\" rel=\"noreferrer noopener\">comparable models<\/a> with a&nbsp;minimum of 16GB of RAM.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Borrowing equipment from Ross IT<\/h3>\n\n\n\n<p>We have a limited pool of loaner equipment for Ross employees. Contact the Ross Helpdesk at <a href=\"mailto:RossITSupport@umich.edu?subject=Equipment%20Loan%20Request\">RossITSupport@umich.edu<\/a> for assistance.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"how-to-work-remotely\">How to work remotely<\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Use the VPN:<\/strong><\/td><td>For security, connect to the university network via <a href=\"https:\/\/its.umich.edu\/enterprise\/wifi-networks\/vpn\/getting-started\" target=\"_blank\" rel=\"noreferrer noopener\">VPN<\/a>. This is required for shared drive access.<\/td><\/tr><tr><td><strong>Access your files:<\/strong><\/td><td><strong>Google Drive\/Docs\/Sheets:<\/strong> Log in to <a href=\"https:\/\/drive.google.com\" target=\"_blank\" rel=\"noreferrer noopener\">drive.google.com<\/a> using your university login. &nbsp; <strong>Dropbox at U-M<\/strong>: Log in to <a href=\"https:\/\/dropbox.umich.edu\/\">dropbox.umich.edu<\/a>&nbsp;using your university login <strong>Ross Shared Drives<\/strong> <strong>You must use the VPN (Virtual Private Network) to connect to UM. <a href=\"https:\/\/its.umich.edu\/enterprise\/wifi-networks\/vpn\/getting-started\" target=\"_blank\" rel=\"noreferrer noopener\">Getting Started with VPN<\/a><\/strong> From here, the steps will vary depending on how your computer is set up. Contact the Ross Helpdesk (RossITSupport@umich.edu) for assistance.<\/td><\/tr><tr><td><strong>Chat with people:<\/strong><\/td><td>Use <a href=\"https:\/\/its.umich.edu\/communication\/collaboration\/google\/hangouts\" target=\"_blank\" rel=\"noreferrer noopener\">Google Meet<\/a>&nbsp;to chat with individuals and groups.<\/td><\/tr><tr><td><strong>Meet face-to-face online:<\/strong><\/td><td>Use <a href=\"https:\/\/its.umich.edu\/communication\/videoconferencing\/zoom\/getting-started\">Zoom<\/a>&nbsp;to schedule and attend meetings with audio, video and content sharing. <a href=\"https:\/\/its.umich.edu\/communication\/collaboration\/google\/hangouts-meet\" target=\"_blank\" rel=\"noreferrer noopener\">Google Meet<\/a>, a G Suite videoconferencing service, offers instant meetings in your web browser.<\/td><\/tr><tr><td><strong>Get your University voicemail:<\/strong><\/td><td>You can access your university voicemail inbox from any phone, including your mobile device. Please do not forward your university phone to a personal or home telephone number. This feature is reserved for critical operations. Instead, please keep your <a href=\"https:\/\/mcommunity.umich.edu\/\" target=\"_blank\" rel=\"noreferrer noopener\">MCommunity<\/a> profile updated with your preferred contact methods.<\/td><\/tr><tr><td><strong>General tips for collaborating and communicating remotely:<\/strong><\/td><td>Gather cell or home phone numbers for key team members. Most smartphones are able to have a conference call with 3 to 5 parties. Conduct test meetings and\/or other activities if you anticipate the need to meet remotely.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\" id=\"web-video-conference-tools\">Web\/Video Conference&nbsp;Solutions<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"how_to_communicate_with_students_online_via_canvas\"><a rel=\"noreferrer noopener\" href=\"https:\/\/its.umich.edu\/communication\/videoconferencing\/tool-comparison\" target=\"_blank\">U-M ITS VIDEOCONFERENCING TOOL&nbsp;COMPARISON<\/a><\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Product<\/th><th><strong>Product Support<\/strong><\/th><th><strong>Host a Meeting<\/strong><\/th><th><strong>Tips for hosting a meeting<\/strong><\/th><th><strong>Join a Meeting<\/strong><\/th><th><strong>Tips for joining a meeting<\/strong><\/th><\/tr><\/thead><tbody><tr><td><strong>Zoom:<\/strong><\/td><td><a rel=\"noreferrer noopener\" href=\"https:\/\/support.zoom.us\/hc\/en-us\" target=\"_blank\">Zoom Product Support<\/a><\/td><td><a rel=\"noreferrer noopener\" href=\"https:\/\/zoom.us\/ent?zcid=3172\" target=\"_blank\">Host a Zoom Meeting<\/a><\/td><td>Review&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/201362613-How-Do-I-Host-A-Video-Meeting-\" target=\"_blank\">how to host a Zoom Meeting<\/a>&nbsp;for instructions on hosting a Zoom meeting.<\/td><td><a rel=\"noreferrer noopener\" href=\"https:\/\/zoom.us\/join\" target=\"_blank\">Join a Zoom Meeting<\/a><\/td><td>Enter the Meeting ID provided to you from the meeting organizer<\/td><\/tr><tr><td><strong>Google Meet:<\/strong><\/td><td><a rel=\"noreferrer noopener\" href=\"https:\/\/support.google.com\/meet\/?hl=en#topic=7306097\" target=\"_blank\">Google Meet Support<\/a><\/td><td><a rel=\"noreferrer noopener\" href=\"https:\/\/documentation.its.umich.edu\/node\/1771\" target=\"_blank\">Host a Google Meet<\/a><\/td><td><a rel=\"noreferrer noopener\" href=\"https:\/\/documentation.its.umich.edu\/node\/1771\" target=\"_blank\">Getting Started with Google Meet<\/a><\/td><td>Join a Google Meet<\/td><td>Click on Google Meet URL (link) from email or Canvas link.<\/td><\/tr><tr><td><strong>Webex:<\/strong><\/td><td><a rel=\"noreferrer noopener\" href=\"https:\/\/help.webex.com\/en-us\/\" target=\"_blank\">Webex Product Support<\/a><\/td><td><a rel=\"noreferrer noopener\" href=\"https:\/\/help.webex.com\/en-us\/nusvmai\/Start-a-Meeting-in-the-Cisco-Webex-Meetings-Virtual-Desktop-App\" target=\"_blank\">Host a Webex Meeting<\/a><br>(license needed)<\/td><td>Ensure you have the Webex app installed on your device first. If you do not have the app installed, consult this page to&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/help.webex.com\/en-us\/0tow9g\/Download-and-Set-Up-the-Cisco-Webex-Meetings-Desktop-App\" target=\"_blank\">download and install the Webex Desktop App<\/a>.<br><br><a rel=\"noreferrer noopener\" href=\"https:\/\/help.webex.com\/en-us\/nusvmai\/Start-a-Meeting-in-the-Cisco-Webex-Meetings-Virtual-Desktop-App\" target=\"_blank\">How to start a Webex Meeting<\/a><\/td><td><a rel=\"noreferrer noopener\" href=\"https:\/\/help.webex.com\/en-us\/7rw17j\/Webex-Teams-Join-a-Meeting-from-a-Calendar-Invite\" target=\"_blank\">Join a Webex Meeting<\/a><\/td><td>Click on the meeting invite link from your Calendar app.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Screen Capture\/Recording Solutions<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Product<\/th><th><strong>Product Support<\/strong><\/th><th><strong>Tips for screen recording<\/strong><\/th><th><strong>Save screen recording<\/strong><\/th><th><strong>Tips for sharing screen recordings<\/strong><\/th><\/tr><\/thead><tbody><tr><td><strong>Kaltura:<\/strong><\/td><td><a href=\"https:\/\/corp.kaltura.com\/company\/customer-care\/\">Kaltura Product Support<\/a><\/td><td><a href=\"https:\/\/knowledge.kaltura.com\/help\/kaltura-capture---recording-options\" target=\"_blank\" rel=\"noreferrer noopener\">Capture and Recording Options<\/a><\/td><td><a href=\"https:\/\/knowledge.kaltura.com\/help\/kaltura-capture---completing-and-uploading-your-recording\">Save Kaltura screen recordings<\/a><\/td><td><a href=\"https:\/\/knowledge.kaltura.com\/help\/sharing-and-embedding-media\" target=\"_blank\" rel=\"noreferrer noopener\">How to post Kaltura screen recordings<\/a><\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div><\/div>\n<style class=\"advgb-styles-renderer\">.kb-row-layout-id613_7f1600-6a > 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We have a very limited pool of loaner laptops, with priority going to faculty for teaching purposes. Email RossITSupport@umich.edu for assistance. 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