{"id":630,"date":"2020-05-04T09:34:49","date_gmt":"2020-05-04T13:34:49","guid":{"rendered":"https:\/\/rossweb.bus.umich.edu\/ross-it\/technology\/setting-your-remote-environment\/"},"modified":"2025-05-10T11:47:08","modified_gmt":"2025-05-10T15:47:08","slug":"setting-your-remote-environment","status":"publish","type":"page","link":"https:\/\/rossweb.bus.umich.edu\/ross-it\/faculty-services\/setting-your-remote-environment\/","title":{"rendered":"Setting up your Remote Environment"},"content":{"rendered":"

If events prevent traditional classroom instruction and building operations, we have tools that faculty can use to work remotely. The basics are listed here.<\/p>\n

Visit the U-M ITS Remote Resource Guide<\/a> for additional information and resources throughout the University of Michigan.<\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
Prepare your home work location:<\/strong><\/a><\/td>\nWhether you plan to use a university computer or a personal computer, test connecting to the resources you need at home in advance.\n

\u00a0<\/p>\n

Take steps to secure your\u00a0personal devices<\/a>\u00a0and\u00a0home wireless network<\/a>.<\/p>\n

Consider the equipment that you need, such as extra displays, docking station, mouse, keyboard, and any ergonomic needs. Contact your local unit administrator or IT staff to discuss hardware that you may need at home.<\/p>\n

The ITS Tech Shop<\/a> provides complimentary direct shipping of work-from-home tools for both personal and departmental purchases. Individuals can purchase with student account billing or payroll deduction; departments can pay by ShortCode. All online orders can be shipped anywhere in the US, including residential and on-campus addresses.<\/p>\n<\/td>\n<\/tr>\n

Reliable internet connection:<\/strong><\/a><\/td>\n\n

We recommend at least 15 mbps download and 5 mbps upload to prevent common connectivity-related issues, and that you connect via a physical wire. See how to test your network speed.<\/p>\n

\u00a0<\/p>\n

Individuals without a reliable internet connection have a number of free or low-cost options:<\/p>\n

MWireless is available in the Diag and the North Campus Grove. Limited WiFi coverage is available north of the bus stop in parking lot NC90 off Baxter Road, and in the parking lot north of the Walgreen Center. See the\u00a0WiFi coverage map\u00a0for all university WiFi locations.<\/p>\n

Check with your local internet providers for discounts. Many are providing free services to qualifying households for a limited time. For example, Comcast is offering its\u00a0Internet Essentials package\u00a0free for two months to low-income households, and Charter Communications is offering\u00a0free access for 60 days\u00a0to households with\u00a0K-12\u00a0and\/or college students.<\/p>\n<\/td>\n<\/tr>\n

Virtual Private Network (VPN):<\/strong><\/a><\/td>\nUse a VPN secure connection at all times when accessing University resources.\u00a0Getting Started with VPN<\/a><\/td>\n<\/tr>\n
Review your Duo two-factor authentication preferences:<\/strong><\/a><\/td>\nUpdate your Duo settings<\/a> to accommodate working remotely. For example, if you currently opt to use a landline phone, you may wish to add a mobile phone number as an option.<\/td>\n<\/tr>\n
Preferred Contact Method:<\/strong><\/a><\/td>\nUpdate your MCommunity<\/a> profile so classmates and colleagues can reach you while you work remotely.\u00a0Edit the\u00a0Viewable By<\/strong>\u00a0menu to choose who can see the information.<\/td>\n<\/tr>\n
Meet colleagues remotely via Zoom:<\/strong><\/a><\/td>\nGet started with\u00a0Zoom<\/a>\u00a0videoconferencing services.<\/td>\n<\/tr>\n
Google Meet:<\/strong><\/a><\/td>\nGoogle Meet <\/a>a G Suite videoconferencing service, offers instant meeting in your web browser.\u200b<\/td>\n<\/tr>\n
Shared Drives:<\/strong><\/a><\/td>\nGoogle Drive<\/a> & Dropbox<\/a> are both available to utilize when working remotely.<\/td>\n<\/tr>\n
Remaining Secure when Working Remotely:<\/strong><\/a><\/td>\nHere are some tips to help keep you secure when working remotely<\/a>.<\/td>\n<\/tr>\n
Digital Accessibility:<\/strong><\/a><\/td>\n\n

Be aware that some online resources and tools are not accessible by everyone. Please be patient and understanding with students, classmates, and colleagues. Contact the accessibility team using their accessibility contact form<\/a>\u00a0to report barriers or get
assistance with proactive remediation. Learn about digital accessibility<\/a>.<\/p>\n<\/td>\n<\/tr>\n

Emergency Alerts:<\/strong><\/a><\/td>\n\n

Download the Michigan app for mobile phones<\/a> and check your UM Emergency Alert preferences in Wolverine Access.<\/p>\n

\u00a0<\/p>\n

Sign up for DPSS Emergency Alerts<\/a><\/strong>
UM Emergency Alert<\/a> is an urgent, mass notification system that keeps students, faculty and staff informed about major active emergencies on campus. This system will be activated without undue delay by the Division of Public Safety and Security (DPSS).<\/p>\n<\/td>\n<\/tr>\n

Get help:<\/strong><\/a><\/td>\n\u00a0Contact Ross IT at (734) 615-3000 or RossITSupport@umich.edu<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n
\n\n
\n
Instructor Resources<\/span><\/a><\/div>\n<\/div><\/div>\n\n\n\n
\n
Student Resources<\/span><\/a><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n
\n\n
\n
Recommendations for Staff<\/span><\/a><\/div>\n<\/div><\/div>\n\n\n\n
\n
Frequently Asked Questions<\/span><\/a><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n\n

<\/p>\n