{"id":642,"date":"2020-06-15T11:22:13","date_gmt":"2020-06-15T15:22:13","guid":{"rendered":"https:\/\/rossweb.bus.umich.edu\/ross-it\/technology\/isp-bandwidth-troubleshooting\/"},"modified":"2025-05-10T11:47:09","modified_gmt":"2025-05-10T15:47:09","slug":"isp-bandwidth-troubleshooting","status":"publish","type":"page","link":"https:\/\/rossweb.bus.umich.edu\/ross-it\/remote-access-resource-guide\/remote-access-faqs\/isp-bandwidth-troubleshooting\/","title":{"rendered":"ISP Bandwidth Troubleshooting"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Benchmark internet&nbsp;bandwidth<\/h2>\n\n\n\n<p>We recommend using\u00a0<a rel=\"noreferrer noopener\" href=\"https:\/\/www.speedtest.net\/\" target=\"_blank\">speedtest.net<\/a>\u00a0for benchmarking internet\u00a0bandwidth.\u00a0 It has the additional\u00a0advantage of checking\u00a0against the University since UM hosts a server for this service.<\/p>\n\n\n\n<div class=\"wp-block-kadence-rowlayout alignnone\"><div id=\"kt-layout-id_c11119-74\" class=\"kt-row-layout-inner kt-layout-id_c11119-74\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-gutter-default kt-v-gutter-default kt-row-valign-top kt-row-layout-equal kt-tab-layout-inherit kt-m-colapse-left-to-right kt-mobile-layout-row\">\n<div class=\"wp-block-kadence-column inner-column-1 kadence-column_74eabb-cb\"><div class=\"kt-inside-inner-col\">\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"446\" height=\"433\" src=\"https:\/\/rossweb.bus.umich.edu\/wp-content\/uploads\/sites\/3\/2020\/06\/isp-change-server.png\" alt=\"\" class=\"wp-image-638\" srcset=\"https:\/\/rossweb.bus.umich.edu\/ross-it\/wp-content\/uploads\/sites\/3\/2020\/06\/isp-change-server.png 446w, https:\/\/rossweb.bus.umich.edu\/ross-it\/wp-content\/uploads\/sites\/3\/2020\/06\/isp-change-server-300x291.png 300w\" sizes=\"auto, (max-width: 446px) 100vw, 446px\" \/><\/figure>\n\n\n\n<p><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-column inner-column-2 kadence-column_44817d-a1\"><div class=\"kt-inside-inner-col\">\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"462\" height=\"516\" src=\"https:\/\/rossweb.bus.umich.edu\/wp-content\/uploads\/sites\/3\/2020\/06\/isp-ann-arbor.png\" alt=\"\" class=\"wp-image-639\" srcset=\"https:\/\/rossweb.bus.umich.edu\/ross-it\/wp-content\/uploads\/sites\/3\/2020\/06\/isp-ann-arbor.png 462w, https:\/\/rossweb.bus.umich.edu\/ross-it\/wp-content\/uploads\/sites\/3\/2020\/06\/isp-ann-arbor-269x300.png 269w\" sizes=\"auto, (max-width: 462px) 100vw, 462px\" \/><\/figure>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Bandwidth&nbsp;requirements for various conferencing solutions<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Zoom<\/h3>\n\n\n\n<p><a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/201362023-System-Requirements-for-PC-Mac-and-Linux\">https:\/\/support.zoom.us\/hc\/en-us\/articles\/201362023-System-Requirements-for-PC-Mac-and-Linux<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"626\" height=\"775\" src=\"https:\/\/rossweb.bus.umich.edu\/wp-content\/uploads\/sites\/3\/2020\/06\/zoom-bandwidth.png\" alt=\"\" class=\"wp-image-640\" srcset=\"https:\/\/rossweb.bus.umich.edu\/ross-it\/wp-content\/uploads\/sites\/3\/2020\/06\/zoom-bandwidth.png 626w, https:\/\/rossweb.bus.umich.edu\/ross-it\/wp-content\/uploads\/sites\/3\/2020\/06\/zoom-bandwidth-242x300.png 242w\" sizes=\"auto, (max-width: 626px) 100vw, 626px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">WebEx<\/h3>\n\n\n\n<p><a href=\"https:\/\/help.webex.com\/en-us\/WBX22158\/What-are-the-Minimum-Bandwidth-Requirements-for-Sending-and-Receiving-Video-in-Cisco-Webex-Meetings\">https:\/\/help.webex.com\/en-us\/WBX22158\/What-are-the-Minimum-Bandwidth-Requirements-for-Sending-and-Receiving-Video-in-Cisco-Webex-Meetings<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"472\" height=\"142\" src=\"https:\/\/rossweb.bus.umich.edu\/wp-content\/uploads\/sites\/3\/2020\/06\/webex-bandwidth.png\" alt=\"\" class=\"wp-image-641\" srcset=\"https:\/\/rossweb.bus.umich.edu\/ross-it\/wp-content\/uploads\/sites\/3\/2020\/06\/webex-bandwidth.png 472w, https:\/\/rossweb.bus.umich.edu\/ross-it\/wp-content\/uploads\/sites\/3\/2020\/06\/webex-bandwidth-300x90.png 300w\" sizes=\"auto, (max-width: 472px) 100vw, 472px\" \/><\/figure>\n\n\n<div class=\"medium-6 columns\">\n<p>\u00a0<\/p>\n<\/div>\n<div class=\"medium-6 columns\">\n<p>\u00a0<\/p>\n<\/div>\n<p>\u00a0<\/p><style 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.kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>","protected":false},"excerpt":{"rendered":"<p>Benchmark internet&nbsp;bandwidth We recommend using\u00a0speedtest.net\u00a0for benchmarking internet\u00a0bandwidth.\u00a0 It has the additional\u00a0advantage of checking\u00a0against the University since UM hosts a server for this service. Bandwidth&nbsp;requirements for various conferencing solutions Zoom https:\/\/support.zoom.us\/hc\/en-us\/articles\/201362023-System-Requirements-for-PC-Mac-and-Linux WebEx https:\/\/help.webex.com\/en-us\/WBX22158\/What-are-the-Minimum-Bandwidth-Requirements-for-Sending-and-Receiving-Video-in-Cisco-Webex-Meetings \u00a0 \u00a0 \u00a0<\/p>\n","protected":false},"author":4819,"featured_media":638,"parent":614,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_lmt_disableupdate":"no","_lmt_disable":"no","advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","ep_exclude_from_search":false,"footnotes":"","advanced-sidebar-menu\/link-title":"","advanced-sidebar-menu\/exclude-page":false},"categories":[],"tags":[],"ep_post_type":[45],"class_list":["post-642","page","type-page","status-publish","has-post-thumbnail","hentry","ep_post_type-page"],"acf":[],"taxonomy_info":[],"featured_image_src_large":["https:\/\/rossweb.bus.umich.edu\/ross-it\/wp-content\/uploads\/sites\/3\/2020\/06\/isp-change-server.png",446,433,false],"author_info":{"display_name":"Don DuChateau II","author_link":"https:\/\/rossweb.bus.umich.edu\/ross-it\/author\/duck\/"},"comment_info":"","coauthors":[],"author_meta":{"author_link":"https:\/\/rossweb.bus.umich.edu\/ross-it\/author\/duck\/","display_name":"Don DuChateau II"},"relative_dates":{"created":"Posted 6 years ago","modified":"Updated 11 months ago"},"absolute_dates":{"created":"Posted on June 15, 2020","modified":"Updated on May 10, 2025"},"absolute_dates_time":{"created":"Posted on June 15, 2020 11:22 am","modified":"Updated on May 10, 2025 11:47 am"},"featured_img_caption":"","featured_img":"https:\/\/rossweb.bus.umich.edu\/ross-it\/wp-content\/uploads\/sites\/3\/2020\/06\/isp-change-server.png","series_order":"","_links":{"self":[{"href":"https:\/\/rossweb.bus.umich.edu\/ross-it\/wp-json\/wp\/v2\/pages\/642","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rossweb.bus.umich.edu\/ross-it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rossweb.bus.umich.edu\/ross-it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rossweb.bus.umich.edu\/ross-it\/wp-json\/wp\/v2\/users\/4819"}],"replies":[{"embeddable":true,"href":"https:\/\/rossweb.bus.umich.edu\/ross-it\/wp-json\/wp\/v2\/comments?post=642"}],"version-history":[{"count":2,"href":"https:\/\/rossweb.bus.umich.edu\/ross-it\/wp-json\/wp\/v2\/pages\/642\/revisions"}],"predecessor-version":[{"id":1987,"href":"https:\/\/rossweb.bus.umich.edu\/ross-it\/wp-json\/wp\/v2\/pages\/642\/revisions\/1987"}],"up":[{"embeddable":true,"href":"https:\/\/rossweb.bus.umich.edu\/ross-it\/wp-json\/wp\/v2\/pages\/614"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/rossweb.bus.umich.edu\/ross-it\/wp-json\/wp\/v2\/media\/638"}],"wp:attachment":[{"href":"https:\/\/rossweb.bus.umich.edu\/ross-it\/wp-json\/wp\/v2\/media?parent=642"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/rossweb.bus.umich.edu\/ross-it\/wp-json\/wp\/v2\/categories?post=642"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/rossweb.bus.umich.edu\/ross-it\/wp-json\/wp\/v2\/tags?post=642"},{"taxonomy":"ep_post_type","embeddable":true,"href":"https:\/\/rossweb.bus.umich.edu\/ross-it\/wp-json\/wp\/v2\/ep_post_type?post=642"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}