{"id":2013,"date":"2025-04-04T15:48:43","date_gmt":"2025-04-04T19:48:43","guid":{"rendered":"https:\/\/rossweb.bus.umich.edu\/ross-operations\/?page_id=2013"},"modified":"2026-02-18T12:33:24","modified_gmt":"2026-02-18T17:33:24","slug":"catering-policies","status":"publish","type":"page","link":"https:\/\/rossweb.bus.umich.edu\/ross-operations\/catering-policies\/","title":{"rendered":"Michigan Ross Catering Policies"},"content":{"rendered":"<div class=\"kb-row-layout-wrap kb-row-layout-id2013_ccb60c-d7 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-left-golden kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n\n<div class=\"wp-block-kadence-column kadence-column2013_59d493-fa\"><div class=\"kt-inside-inner-col\">\n<h2 class=\"wp-block-heading\"><strong>In-House Catering<\/strong><\/h2>\n\n\n\n<p><strong><a href=\"https:\/\/rossweb.bus.umich.edu\/ross-event-planners\/catering\/\" target=\"_blank\" rel=\"noreferrer noopener\">Catering at Ross (CAR)<\/a><\/strong> is the dedicated on-site caterer for <strong>all <\/strong>special event catering with <strong>exclusive use<\/strong> of all kitchen facilities. <strong>No other caterer can provide these services within the Michigan Ross School of Business complex<\/strong>. CAR does have an arrangement with local vendors who accept U-M shortcodes to offer a limited menu of their foods, including <strong>Cottage Inn, Panera Bread, Grand Traverse Pie Company, Pizza House, and Zingerman\u2019s<\/strong>. Pizza or other cold foods can be ordered from these vendors through CAR with or without additional food from the CAR catering menu. CAR will order these items using the client\u2019s shortcode and will provide the following additional services:&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Place the complete food order.<\/li>\n\n\n\n<li>Accept the delivery.<\/li>\n\n\n\n<li>Provide linens for the buffet tables and arrange\/display the food.&nbsp;<\/li>\n\n\n\n<li>Set up and service the event.<\/li>\n\n\n\n<li>Clean up after the event.<\/li>\n<\/ul>\n\n\n\n<p>Payment for food from these external vendors will be handled by CAR, which will provide you with a total bill. The fee structure for this service will be 23% (administrative fee) of the total food bill or $25 for each event hour, plus one hour of set-up time, whichever is greater. <strong>Should you wish CAR to facilitate only part of the process, the final fee will be calculated on a case-by-case basis<\/strong>.<\/p>\n\n\n\n<p><strong>CAR requires at least three working days&#8217; notice (a week for orders of 100+) to facilitate orders through outside vendors.<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Leftover Food Policy<\/strong><\/h3>\n\n\n\n<p>Due to health department regulations, no one can remove leftover perishable food from any event except CAR\u2019s food service staff. CAR works closely with local food bank Food Gatherers to donate unused food wherever possible. All food will be removed at the end of the stated service period to ensure food safety. Packaged items\/sodas are put out in abundance during the food service period but are not for client use at the end of the service time.<\/p>\n\n\n\n<p><strong>Please contact Catering at Ross (<a href=\"mailto:cateringatross@umich.edu\" target=\"_blank\" rel=\"noreferrer noopener\">cateringatross@umich.edu<\/a>) to confirm the current list of accepted external vendors.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Food Orders without Catering at Ross<\/strong><\/h2>\n\n\n\n<p>For more <strong>casual events<\/strong> and meetings <strong>with fewer than 100 attendees<\/strong>, you can order food through external vendors to be dropped off at Michigan Ross or picked up; you are not restricted to using Catering at Ross. <strong>These food orders are allowed as long as they do not require on-site food preparation, warming or cooling trays, on-site staffing, or food that needs to be kept warm or cool to comply with OSHA regulations. In this case, the most common food orders include pizza, prepared sandwiches, and boxed lunches.<\/strong>&nbsp;<\/p>\n\n\n\n<p>While food from external vendors is allowed on the premises, <strong>the event organizers<\/strong> must remember that they <strong>will be solely responsible for receiving <strong>or picking up<\/strong> the order, setting up the food, cleaning up after the event, and leaving the space as they found it for the following reservation<\/strong>. The event organizer must inform Ross Operations which vendor is being used, at what time they are delivering the food, and the location of delivery (office suite or event location). This process will ensure the appropriate setup and clean-up provisions (e.g., recycling and trash bins) can be made available for the event or meeting.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-column kadence-column2013_9a08aa-04\"><div class=\"kt-inside-inner-col\"><div class=\"kb-row-layout-wrap kb-row-layout-id1767_ec7871-92 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-6-columns kt-row-layout-row kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n\n<div class=\"wp-block-kadence-column kadence-column1767_8f84df-c7\"><div class=\"kt-inside-inner-col\">\n<h2 class=\"wp-block-heading has-theme-palette-3-color has-text-color has-link-color wp-elements-17b6d0e797ca3e8f7c07a0f0d5e9c768\" style=\"margin-top:0;margin-right:0;margin-bottom:0;margin-left:0\"><strong>Our Welcome Letter<\/strong><\/h2>\n\n\n<div class=\"kb-row-layout-wrap kb-row-layout-id1767_791909-1e alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-left-golden kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n\n<div class=\"wp-block-kadence-column kadence-column1767_21dd37-44\"><div class=\"kt-inside-inner-col\">\n<p class=\"has-theme-palette-3-color has-text-color has-link-color wp-elements-6fd8452efeaa1446f2da38c7200c111f\">Written by Sheryl Redding-Humphrey, Director of Operations and Safety<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-column kadence-column1767_094e7b-12\"><div class=\"kt-inside-inner-col\">\n<figure class=\"wp-block-kadence-image kb-image1767_b85c74-c5 size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"398\" height=\"398\" src=\"https:\/\/rossweb.bus.umich.edu\/ross-operations\/wp-content\/uploads\/sites\/21\/2024\/09\/humphres-box.jpg\" alt=\"Sheryl Redding Humphrey\" class=\"kb-img wp-image-1384\" srcset=\"https:\/\/rossweb.bus.umich.edu\/ross-operations\/wp-content\/uploads\/sites\/21\/2024\/09\/humphres-box.jpg 398w, https:\/\/rossweb.bus.umich.edu\/ross-operations\/wp-content\/uploads\/sites\/21\/2024\/09\/humphres-box-300x300.jpg 300w, https:\/\/rossweb.bus.umich.edu\/ross-operations\/wp-content\/uploads\/sites\/21\/2024\/09\/humphres-box-150x150.jpg 150w\" sizes=\"auto, (max-width: 398px) 100vw, 398px\" \/><\/figure>\n<\/div><\/div>\n\n<\/div><\/div>\n\n\n<p class=\"kt-adv-heading1767_a4ebc2-f4 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1767_a4ebc2-f4\"><a href=\"https:\/\/rossweb.bus.umich.edu\/ross-operations\/welcome-letter\/\">Read the full welcome letter here &gt;&gt;&gt;<\/a><\/p>\n\n\n\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns1767_bb33b3-4d\"><a class=\"kb-button kt-button button kb-btn1767_97b18d-5f kt-btn-size-standard kt-btn-width-type-full kb-btn-global-fill  kt-btn-has-text-true kt-btn-has-svg-false  wp-block-kadence-singlebtn\" href=\"https:\/\/rossweb.bus.umich.edu\/ross-operations\/critical-updates\/\"><span class=\"kt-btn-inner-text\">All News &amp; Updates<\/span><\/a><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-column kadence-column1767_6e8949-5d\"><div class=\"kt-inside-inner-col\">\n<h2 class=\"wp-block-heading has-theme-palette-3-color has-text-color has-link-color wp-elements-a0c208e61b0de65fa2fef97104b47c92\"><strong>Hours of Operations<\/strong><\/h2>\n\n\n<div class=\"kb-row-layout-wrap kb-row-layout-id1767_8c9e6d-9b alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n\n<div class=\"wp-block-kadence-column kadence-column1767_5319b1-a1\"><div class=\"kt-inside-inner-col\">\n<div class=\"wp-block-kadence-icon kt-svg-icons kt-svg-icons1767_b8ef9a-29 alignright kb-icon-valign-center\">\n<div class=\"wp-block-kadence-single-icon kt-svg-style-default kt-svg-icon-wrap kt-svg-item-1767_b3596e-c7\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_clock\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"0.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><polyline points=\"12 6 12 12 16 14\"\/><\/svg><\/span><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-column kadence-column1767_6725f1-5c\"><div class=\"kt-inside-inner-col\">\n<p class=\"has-theme-palette-3-color has-text-color has-link-color wp-elements-c72f86002205ee9d077c0abf044456b1\">Monday through Sunday<br>7:00 AM &#8211; 10:00 PM<\/p>\n<\/div><\/div>\n\n<\/div><\/div>\n\n\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-1767_b57e86-7c\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><\/div><\/div>\n\n\n\n<p class=\"has-theme-palette-3-color has-text-color has-link-color wp-elements-d185a982736679e34d8d711e415bd229\">With the exception of Tappan Street, the doors to the Ross Complex will lock at 6 p.m. and will require an MCard swipe for entry. Anyone with a valid MCard will have access to the building until 10 p.m. Michigan Ross Faculty and staff will continue to have 24\/7 access using their MCards.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-column kadence-column1767_da67aa-88\"><div class=\"kt-inside-inner-col\">\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-1767_ae8891-5d\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><hr class=\"kt-divider\"\/><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-column kadence-column1767_ce9ef2-e0\"><div class=\"kt-inside-inner-col\">\n<h2 class=\"wp-block-heading has-theme-palette-3-color has-text-color has-link-color wp-elements-4ac1e3e6cc81cd779b4e15b0e2c729d4\"><strong>Quick Links<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns1767_2599b8-a7\"><a class=\"kb-button kt-button button kb-btn1767_8c6100-d0 kt-btn-size-standard kt-btn-width-type-full kb-btn-global-fill  kt-btn-has-text-true kt-btn-has-svg-false  wp-block-kadence-singlebtn\" href=\"https:\/\/umich.qualtrics.com\/jfe\/form\/SV_cBZs92aJHQ62EMB?Q_JFE=qdg\"><span class=\"kt-btn-inner-text\">Reserve a Space at Michigan Ross<\/span><\/a><\/div>\n\n\n\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns1767_7ba8bc-e2\"><a class=\"kb-button kt-button button kb-btn1767_86db59-cb kt-btn-size-standard kt-btn-width-type-full kb-btn-global-fill  kt-btn-has-text-true kt-btn-has-svg-false  wp-block-kadence-singlebtn\" href=\"https:\/\/umross.app.pixithq.com\/public\/#\/stephen-m-ross-lost--found\/items\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"kt-btn-inner-text\">Lost and Found<\/span><\/a><\/div>\n\n\n\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns1767_5a252b-7e\"><a class=\"kb-button kt-button button kb-btn1767_e9ab2e-91 kt-btn-size-standard kt-btn-width-type-full kb-btn-global-fill  kt-btn-has-text-true kt-btn-has-svg-false  wp-block-kadence-singlebtn\" href=\"https:\/\/www.dpss.umich.edu\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"kt-btn-inner-text\">Division of Public Safety and Security <\/span><\/a><\/div>\n\n\n\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns1767_a934f1-47\"><a class=\"kb-button kt-button button kb-btn1767_9c1f52-96 kt-btn-size-standard kt-btn-width-type-full kb-btn-global-fill  kt-btn-has-text-true kt-btn-has-svg-false  wp-block-kadence-singlebtn\" href=\"https:\/\/finance.umich.edu\/treasury\/mcard\/get-your-mcard\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"kt-btn-inner-text\">Get an MCard<\/span><\/a><\/div>\n\n\n\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns1767_b1071f-87\"><a class=\"kb-button kt-button button kb-btn1767_01b123-df kt-btn-size-standard kt-btn-width-type-full kb-btn-global-fill  kt-btn-has-text-true kt-btn-has-svg-false  wp-block-kadence-singlebtn\" href=\"https:\/\/rossweb.bus.umich.edu\/academics\/studentresources\/maps-directions\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"kt-btn-inner-text\">Michigan Ross Campus Maps<\/span><\/a><\/div>\n\n\n\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns1767_86b548-ac\"><a class=\"kb-button kt-button button kb-btn1767_739296-d2 kt-btn-size-standard kt-btn-width-type-full kb-btn-global-fill  kt-btn-has-text-true kt-btn-has-svg-false  wp-block-kadence-singlebtn\" href=\"https:\/\/ltp.umich.edu\/parking\/parking-space-availability\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"kt-btn-inner-text\">Parking Space Availability<\/span><\/a><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-column kadence-column1767_d2bfe5-94\"><div class=\"kt-inside-inner-col\">\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-1767_19c8e0-85\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><hr class=\"kt-divider\"\/><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-column kadence-column1767_da3d3c-b7\"><div class=\"kt-inside-inner-col\">\n<h2 class=\"wp-block-heading has-theme-palette-3-color has-text-color has-link-color wp-elements-6bfecea8f8c16c9aa099c04227b38703\"><strong>Contact Ross Operations<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-kadence-column kadence-column1767_d1c8a6-5d\"><div class=\"kt-inside-inner-col\">\n<p class=\"has-theme-palette-3-color has-text-color has-link-color wp-elements-bdbb712eed203816ed0848e35c5f8f05\" style=\"margin-top:var(--wp--preset--spacing--20);margin-right:0;margin-bottom:var(--wp--preset--spacing--20);margin-left:0\"><strong>Urgent Maintenance, Janitorial, Event Issues<\/strong><\/p>\n\n\n\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items1767_eb0505-dc kt-svg-icon-list-columns-1 alignnone\"><ul class=\"kt-svg-icon-list\">\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-1767_15a41e-4f\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_phone kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"1\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M22 16.92v3a2 2 0 0 1-2.18 2 19.79 19.79 0 0 1-8.63-3.07 19.5 19.5 0 0 1-6-6 19.79 19.79 0 0 1-3.07-8.67A2 2 0 0 1 4.11 2h3a2 2 0 0 1 2 1.72 12.84 12.84 0 0 0 .7 2.81 2 2 0 0 1-.45 2.11L8.09 9.91a16 16 0 0 0 6 6l1.27-1.27a2 2 0 0 1 2.11-.45 12.84 12.84 0 0 0 2.81.7A2 2 0 0 1 22 16.92z\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">734-764-1364<\/span><\/li>\n<\/ul><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-column kadence-column1767_7a013e-b3\"><div class=\"kt-inside-inner-col\">\n<p class=\"has-theme-palette-3-color has-text-color has-link-color wp-elements-63d69edb8ae79041178a3e93575ccf4d\" style=\"margin-top:var(--wp--preset--spacing--20);margin-right:0;margin-bottom:var(--wp--preset--spacing--20);margin-left:0\"><strong>Maintenance, Facilities, and Janitorial Issues<\/strong><\/p>\n\n\n\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items1767_b0aa94-e3 kt-svg-icon-list-columns-1 alignnone\"><ul class=\"kt-svg-icon-list\">\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-1767_37e947-f7\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_mail kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"1\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M4 4h16c1.1 0 2 .9 2 2v12c0 1.1-.9 2-2 2H4c-1.1 0-2-.9-2-2V6c0-1.1.9-2 2-2z\"\/><polyline points=\"22,6 12,13 2,6\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><a href=\"mailto:ross.facilities@umich.edu\">Ross.Facilities@umich.edu<\/a><\/span><\/li>\n<\/ul><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-column kadence-column1767_906fd3-c2\"><div class=\"kt-inside-inner-col\">\n<p class=\"has-theme-palette-3-color has-text-color has-link-color wp-elements-18c7affd6b871cee1e4659a93765b6a9\" style=\"margin-top:var(--wp--preset--spacing--20);margin-right:0;margin-bottom:var(--wp--preset--spacing--20);margin-left:0\"><strong>Event Support (scheduling, setup, and more)<\/strong><\/p>\n\n\n\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items1767_7d5181-bc kt-svg-icon-list-columns-1 alignnone\"><ul class=\"kt-svg-icon-list\">\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-1767_ed52d9-cf\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_mail kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"1\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M4 4h16c1.1 0 2 .9 2 2v12c0 1.1-.9 2-2 2H4c-1.1 0-2-.9-2-2V6c0-1.1.9-2 2-2z\"\/><polyline points=\"22,6 12,13 2,6\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><a href=\"mailto:rossreservations@umich.edu\">RossReservations@umich.edu<\/a><\/span><\/li>\n<\/ul><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-column kadence-column1767_0ff4a4-55\"><div class=\"kt-inside-inner-col\">\n<p class=\"has-theme-palette-3-color has-text-color has-link-color wp-elements-5306148f00c6a05e2907176849b89c97\" style=\"margin-top:var(--wp--preset--spacing--20);margin-right:0;margin-bottom:var(--wp--preset--spacing--20);margin-left:0\"><strong>Mail, Packages, our Amazon Locker<\/strong><\/p>\n\n\n\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items1767_81ccf1-d0 kt-svg-icon-list-columns-1 alignnone\"><ul class=\"kt-svg-icon-list\">\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-1767_15d44f-49\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_mail kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"1\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M4 4h16c1.1 0 2 .9 2 2v12c0 1.1-.9 2-2 2H4c-1.1 0-2-.9-2-2V6c0-1.1.9-2 2-2z\"\/><polyline points=\"22,6 12,13 2,6\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><a href=\"mailto:RossMailRoom@umich.edu\">RossMailRoom@umich.edu<\/a><\/span><\/li>\n<\/ul><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-column kadence-column1767_cb4804-db\"><div class=\"kt-inside-inner-col\">\n<p class=\"has-theme-palette-3-color has-text-color has-link-color wp-elements-d805283a7ec8836a57dd703365c1a0eb\" style=\"margin-top:var(--wp--preset--spacing--20);margin-right:0;margin-bottom:var(--wp--preset--spacing--20);margin-left:0\"><strong>Lost and Found<\/strong><\/p>\n\n\n\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items1767_81cb74-6f kt-svg-icon-list-columns-1 alignnone\"><ul class=\"kt-svg-icon-list\">\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-1767_ed554c-08\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_mail kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"1\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M4 4h16c1.1 0 2 .9 2 2v12c0 1.1-.9 2-2 2H4c-1.1 0-2-.9-2-2V6c0-1.1.9-2 2-2z\"\/><polyline points=\"22,6 12,13 2,6\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><a href=\"mailto:rosslostfound@umich.edu\">RossLostFound@umich.edu<\/a><\/span><\/li>\n<\/ul><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-column kadence-column1767_aa1999-de\"><div class=\"kt-inside-inner-col\">\n<p class=\"has-theme-palette-3-color has-text-color has-link-color wp-elements-5a3938aec4d33ffca63af9acd801146b\" style=\"margin-top:var(--wp--preset--spacing--20);margin-right:0;margin-bottom:var(--wp--preset--spacing--20);margin-left:0\"><strong>General Inquiries<\/strong><\/p>\n\n\n\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items1767_8b3334-94 kt-svg-icon-list-columns-1 alignnone\"><ul class=\"kt-svg-icon-list\">\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-1767_115f5e-88\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_mail kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"1\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M4 4h16c1.1 0 2 .9 2 2v12c0 1.1-.9 2-2 2H4c-1.1 0-2-.9-2-2V6c0-1.1.9-2 2-2z\"\/><polyline points=\"22,6 12,13 2,6\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><a href=\"mailto:rossoperations@umich.edu\">RossOperations@umich.edu<\/a><\/span><\/li>\n<\/ul><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<\/div><\/div><\/div><\/div>\n\n<\/div><\/div><style class=\"advgb-styles-renderer\">.kb-row-layout-id2013_ccb60c-d7 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id2013_ccb60c-d7 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id2013_ccb60c-d7 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, calc(70% - ((var(--global-kb-gap-md, 2rem) * 1 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.kt-inside-inner-col:before{opacity:0.3;}.kadence-column2013_59d493-fa{position:relative;}@media all and (max-width: 1024px){.kadence-column2013_59d493-fa > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column2013_59d493-fa > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}.kadence-column2013_9a08aa-04 > .kt-inside-inner-col{padding-top:var(--global-kb-spacing-xs, 1rem);padding-right:var(--global-kb-spacing-xs, 1rem);padding-bottom:0px;padding-left:var(--global-kb-spacing-xs, 1rem);}.kadence-column2013_9a08aa-04 > .kt-inside-inner-col,.kadence-column2013_9a08aa-04 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column2013_9a08aa-04 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column2013_9a08aa-04 > .kt-inside-inner-col{flex-direction:column;}.kadence-column2013_9a08aa-04 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column2013_9a08aa-04 > .kt-inside-inner-col{background-color:var(--global-palette8, #F7FAFC);}.kadence-column2013_9a08aa-04 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column2013_9a08aa-04{position:relative;}@media all and (max-width: 1024px){.kadence-column2013_9a08aa-04 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column2013_9a08aa-04 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}.kb-row-layout-id1767_ec7871-92 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id1767_ec7871-92 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id1767_ec7871-92 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-sm, 1rem);row-gap:var(--global-kb-gap-sm, 1rem);padding-bottom:var(--global-kb-spacing-sm, 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.kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column1767_8f84df-c7 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1767_8f84df-c7 > .kt-inside-inner-col{flex-direction:column;}.kadence-column1767_8f84df-c7 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1767_8f84df-c7 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1767_8f84df-c7{position:relative;}@media all and (max-width: 1024px){.kadence-column1767_8f84df-c7 > .kt-inside-inner-col{border-top:2px dashed var(--global-palette7, #EDF2F7);border-right:2px dashed var(--global-palette7, #EDF2F7);border-bottom:2px dashed var(--global-palette7, #EDF2F7);border-left:2px dashed var(--global-palette7, #EDF2F7);flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column1767_8f84df-c7 > .kt-inside-inner-col{border-top:2px dashed var(--global-palette7, #EDF2F7);border-right:2px dashed var(--global-palette7, #EDF2F7);border-bottom:2px dashed var(--global-palette7, #EDF2F7);border-left:2px dashed var(--global-palette7, #EDF2F7);flex-direction:column;justify-content:center;}}.kb-row-layout-id1767_791909-1e > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id1767_791909-1e > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id1767_791909-1e > .kt-row-column-wrap{column-gap:var(--global-kb-gap-sm, 1rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-xxs, 0.5rem);padding-bottom:var(--global-kb-spacing-xxs, 0.5rem);grid-template-columns:minmax(0, calc(70% - ((var(--global-kb-gap-sm, 1rem) * 1 )\/2)))minmax(0, calc(30% - ((var(--global-kb-gap-sm, 1rem) * 1 )\/2)));}.kb-row-layout-id1767_791909-1e > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id1767_791909-1e > .kt-row-column-wrap{grid-template-columns:minmax(0, 2fr) minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id1767_791909-1e > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}.kadence-column1767_21dd37-44 > .kt-inside-inner-col,.kadence-column1767_21dd37-44 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column1767_21dd37-44 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1767_21dd37-44 > .kt-inside-inner-col{flex-direction:column;}.kadence-column1767_21dd37-44 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1767_21dd37-44 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1767_21dd37-44{position:relative;}@media all and (max-width: 1024px){.kadence-column1767_21dd37-44 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 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.kt-inside-inner-col{flex-direction:column;justify-content:center;}}.kb-image1767_b85c74-c5.kb-image-is-ratio-size, .kb-image1767_b85c74-c5 .kb-image-is-ratio-size{max-width:73px;width:100%;}.wp-block-kadence-column > .kt-inside-inner-col > .kb-image1767_b85c74-c5.kb-image-is-ratio-size, .wp-block-kadence-column > .kt-inside-inner-col > .kb-image1767_b85c74-c5 .kb-image-is-ratio-size{align-self:unset;}.kb-image1767_b85c74-c5{max-width:73px;}.image-is-svg.kb-image1767_b85c74-c5{-webkit-flex:0 1 100%;flex:0 1 100%;}.image-is-svg.kb-image1767_b85c74-c5 img{width:100%;}.kb-image1767_b85c74-c5 .kb-image-has-overlay:after{opacity:0.3;}.wp-block-kadence-advancedheading.kt-adv-heading1767_a4ebc2-f4, .wp-block-kadence-advancedheading.kt-adv-heading1767_a4ebc2-f4[data-kb-block=\"kb-adv-heading1767_a4ebc2-f4\"]{margin-bottom:var(--global-kb-spacing-sm, 1.5rem);font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1767_a4ebc2-f4 mark.kt-highlight, 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767px){.kadence-column1767_6e8949-5d > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}.kb-row-layout-id1767_8c9e6d-9b > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id1767_8c9e6d-9b > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id1767_8c9e6d-9b > .kt-row-column-wrap{column-gap:var(--global-kb-gap-sm, 1rem);row-gap:var(--global-kb-gap-sm, 1rem);padding-top:var(--global-kb-spacing-xxs, 0.5rem);padding-bottom:var(--global-kb-spacing-xs, 1rem);grid-template-columns:minmax(0, calc(15% - ((var(--global-kb-gap-sm, 1rem) * 1 )\/2)))minmax(0, calc(85% - ((var(--global-kb-gap-sm, 1rem) * 1 )\/2)));}.kb-row-layout-id1767_8c9e6d-9b > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id1767_8c9e6d-9b > .kt-row-column-wrap{grid-template-columns:repeat(2, minmax(0, 1fr));}}@media all and (max-width: 767px){.kb-row-layout-id1767_8c9e6d-9b > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}.kadence-column1767_5319b1-a1 > .kt-inside-inner-col{display:flex;}.kadence-column1767_5319b1-a1 > .kt-inside-inner-col,.kadence-column1767_5319b1-a1 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column1767_5319b1-a1 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1767_5319b1-a1 > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:flex-end;}.kadence-column1767_5319b1-a1 > .kt-inside-inner-col > .kb-image-is-ratio-size{align-self:stretch;}.kadence-column1767_5319b1-a1 > .kt-inside-inner-col > .wp-block-kadence-advancedgallery{align-self:stretch;}.kadence-column1767_5319b1-a1 > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column1767_5319b1-a1{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > 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.kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:flex-end;}}@media all and (max-width: 767px){.kt-row-column-wrap > .kadence-column1767_5319b1-a1{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column1767_5319b1-a1{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column1767_5319b1-a1 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column1767_5319b1-a1 > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:flex-end;}}.kt-svg-icons1767_b8ef9a-29 .kt-svg-item-0 .kb-svg-icon-wrap{color:var(--global-palette4, #2D3748);font-size:50px;}.wp-block-kadence-icon.kt-svg-icons1767_b8ef9a-29{justify-content:center;}.kt-svg-item-1767_b3596e-c7 .kb-svg-icon-wrap, .kt-svg-style-stacked.kt-svg-item-1767_b3596e-c7 .kb-svg-icon-wrap{color:var(--global-palette6, 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.kt-inside-inner-col{flex-direction:column;justify-content:center;}}.wp-block-kadence-spacer.kt-block-spacer-1767_19c8e0-85 .kt-block-spacer{height:6px;}.wp-block-kadence-spacer.kt-block-spacer-1767_19c8e0-85 .kt-divider{border-top-width:1px;height:1px;border-top-color:var(--global-palette7, #EDF2F7);width:80%;border-top-style:solid;}.kadence-column1767_da3d3c-b7 > .kt-inside-inner-col,.kadence-column1767_da3d3c-b7 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column1767_da3d3c-b7 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1767_da3d3c-b7 > .kt-inside-inner-col{flex-direction:column;}.kadence-column1767_da3d3c-b7 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1767_da3d3c-b7 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1767_da3d3c-b7{position:relative;}@media all and (max-width: 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