Acknowledging the everyday excellence and hard work of our colleagues is very important. You can nominate a colleague for a Ross Star at any time. A certificate will be sent to their inbox with a message from you acknowledging how they have shined and made a difference. Congratulations to our latest Ross Star recipients! Christopher…
Beginning on May 10, BusinessObjects, the query and reporting tool for the U-M Data Warehouse, will require access from non-campus networks via the U-M VPN. If you use BusinessObjects outside the office, you must first connect to the U-M VPN before accessing BusinessObjects. Campus IT (ITS) previously communicated this change to BusinessObjects users, and we are…
Hello Ross Faculty & Staff, If you attended last month’s Google AI Virtual Training, we invite you to a session to try out some of the tools. In this session, we’ll cover the following: This session lasts approximately 50 minutes, is first-come, first-served, and is limited to 30 attendees. Equipment for the session: Click the…
The Ross IT team is excited to announce it will continue to host Salesforce office hours. During office hours, various members of the Ross IT team will be available to assist with Salesforce-related questions and help troubleshoot issues. The next session of office hours will take place from 9:00 am until 11:00 am in Ross 3010 on Thursday, July 11th. You are welcome to…
Marketing & Communications IP Warming The project team is gearing up to begin the IP (Internet Protocol) warming process for Marketing Cloud starting February 7th. IP warming is the practice of gradually increasing the volume of mail sent via a dedicated IP address that will begin in February with Graduate Program email campaigns. This gradual…
Strategy Governance Group We are pleased to announce that a Strategy Governance group has been formulated for the Ross Insight initiative. This team is responsible for governance around data, CRM implementations and budget recommendations. It represents the 5 major disciplines: Admissions Academics Development/Alumni Executive Education Marketing & Communications This team has been working on a…
MPathways application data is being mapped to load into a test environment for all graduate and undergraduate programs here at Ross. This will provide a nightly update of all applications submitted for Ross programs in one location. The Marketing Cloud development is underway as we work to define the email sender profiles for each graduate program,…
Ross Insight The winner of the Name the Salesforce Initiative is Cheryl Bullister, Administrative Coordinator/Project Coordinator for the MAcc Program In case you didn’t make it to the meeting, the Ross IT project implementation team unveiled the new Ross CRM website (a link will be provided on iMpact for easy access). This is where you can view details about the project like: Our 2…
Ross Marketing and Communications update The Ross Marketing and Communications team provides recruitment marketing services and analytics for several departments here at Ross. This means that with this department going first, we will be touching on a lot of data mapping upfront, which is good news for the rest of you! A lot of data…
Salesforce Administrator Training Ross hosted the Salesforce Administrator Training in July for those who were interested in learning more about the setup, security and structure of Salesforce. The training was opened up to units and schools across campus, and the response was so great that we had to schedule 2 sessions of 18 attendees. We…
