Welcome to Ross Operations

The Ross School of Business Complex, a bustling hub of learning, is always in high demand. The Department of Operations works to maintain a safe and welcoming environment for students, faculty, and staff. Whether reserving space for an event or reporting an outage, we are dedicated to promptly addressing all requests.
We always prioritize Michigan Ross students and our vibrant community.
Contact us if you need help with event setup, maintenance, office moves, campus mail, or any other task that would help enhance your studying or working environment.
Our Commitment to the Michigan Ross Complex
The Ross School of Business is constantly growing and expanding. As our campus expands, our commitment to keeping the Michigan Ross Complex welcoming and secure remains the same. We are very excited to help Michigan Ross strengthen its connection to the iconic city of Los Angeles, where we will soon be supporting the Grand LA, located in the Grand Ave Arts Corridor. The 20,000-square-foot space will include state-of-the-art classrooms, conference rooms, and innovative workspaces.
Campus Buildings Supported by Ross Operations
Leased Buildings Supported by Ross Operations
Our Welcome Letter
Written by Sheryl Redding-Humphrey, Director of Operations and Safety

Hours of Operations
The Ross, Blau Hall, Kresge and Wyly buildings follow the same hours of operation.
Monday through Sunday
7:00 AM – 10:00 PM
These hours are valid only for the Fall and Winter terms (August – May).
Quick Links
Meet our Managers
Facility Operations
Anna Laird
Facilities Project Manager & Designer

734-764-2415
Areas of Expertise:
- Conceptualize and design spaces
- Select new equipment and furniture for various spaces
- Support design requirements
- Implement safety-focused design elements within Ross
Facility Operations
Becky O’Connell
Facilities Manager

734-496-2236
Areas of Expertise:
- Maintenance
- Coordination of office moves
- Building Safety
- Construction projects
- ELCC building support
- Order new equipment or furniture for spaces
- Office floor pantry support
Support Services
Laverne Wise
Building Manager

734-474-0506
Areas of Expertise:
- Janitorial services
- Event space set-up
- Manager on duty
- Safety and Security
- Classroom supply support
- First aid kits and replacements
Operations Manager
Meghan Johnson
Operations Manager

734-355-1978
Areas of Expertise:
- Room & equipment reservations
- Ross information desk
- Mail & package delivery/pick-up
- New hire office & key management
- Lockers
- Building access