Welcome to Ross Operations

The Michigan Ross Complex

The Ross School of Business Complex, a bustling hub of learning, is always in high demand. The Department of Operations works to maintain a safe and welcoming environment for students, faculty, and staff. Whether reserving space for an event or reporting an outage, we are dedicated to promptly addressing all requests.

We always prioritize Michigan Ross students and our vibrant community.

Contact us if you need help with event setup, maintenance, office moves, campus mail, or any other task that would help enhance your studying or working environment.


Our Commitment to the Michigan Ross Complex

The Ross School of Business is constantly growing and expanding. As our campus expands, our commitment to keeping the Michigan Ross Complex welcoming and secure remains the same. We are very excited to help Michigan Ross strengthen its connection to the iconic city of Los Angeles, where we will soon be supporting the Grand LA, located in the Grand Ave Arts Corridor. The 20,000-square-foot space will include state-of-the-art classrooms, conference rooms, and innovative workspaces.

Campus Buildings Supported by Ross Operations

  • Blau Hall, which was built in 2016.
  • Executive Residence, or the Executive Learning and Conference Center (ELCC), built in 1985.
  • Kresge Hall, built in 1985.
  • Ross School of Business Building, built in 2009.
  • Wyly Hall, built in the year 2000.

Leased Buildings Supported by Ross Operations

Sheryl Redding Humphrey

Read the full welcome letter here >>>




Meet our Managers

Facility Operations

Anna Laird

Facilities Project Manager & Designer
Anna Laird

734-764-2415

Areas of Expertise:

  • Conceptualize and design spaces
  • Select new equipment and furniture for various spaces
  • Support design requirements
  • Implement safety-focused design elements within Ross

Facility Operations

Becky O’Connell

Facilities Manager
Becky O'Connell

734-496-2236

Areas of Expertise:

  • Maintenance
  • Coordination of office moves
  • Building Safety
  • Construction projects
  • ELCC building support
  • Order new equipment or furniture for spaces
  • Office floor pantry support

Support Services

Laverne Wise

Building Manager
Laverne Wise

734-474-0506

Areas of Expertise:

  • Janitorial services
  • Event space set-up
  • Manager on duty
  • Safety and Security
  • Classroom supply support
  • First aid kits and replacements

Operations Manager

Meghan Johnson

Operations Manager
Meghan Johnson

734-355-1978

Areas of Expertise:

  • Room & equipment reservations
  • Ross information desk
  • Mail & package delivery/pick-up
  • New hire office & key management
  • Lockers
  • Building access