April 2017

Admissions

The FTMBA, PTMBA, BBA, and MAcc Admissions teams are gearing up for data migration of prospective student and applicant data from the campus Admissions Pilot Salesforce instance onto the new Ross Salesforce instance the week of May 22nd. The project team has finalized the mapping for an Eventbrite integration into Salesforce so that Admissions and Marketing teams will be able to track marketing campaigns, application data, and event attendance all in the same CRM.

Marketing Cloud

With the onboarding of the BBA admissions team, we discovered that they will need to send email campaigns to prospective students. The project team will be working with Sierra-Cedar, our implementation partner, to train the admissions users on how to create email campaigns in Salesforce and how to create and send emails through Marketing Cloud. We are working closely with the Ross Marketing and Communications team to ensure proper access and usage of the Marketing Cloud.

Similar Posts

  • January 2017

    Marketing & Communications IP Warming The project team is gearing up to begin the IP (Internet Protocol) warming process for Marketing Cloud starting February 7th. IP warming is the practice of gradually increasing the volume of mail sent via a dedicated IP address that will begin in February with Graduate Program email campaigns. This gradual…

  • September 2016

    Ross Marketing and Communications update The Ross Marketing and Communications team provides recruitment marketing services and analytics for several departments here at Ross. This means that with this department going first, we will be touching on a lot of data mapping upfront, which is good news for the rest of you! A lot of data…

  • November 2016

    MPathways application data is being mapped to load into a test environment for all graduate and undergraduate programs here at Ross. This will provide a nightly update of all applications submitted for Ross programs in one location. The Marketing Cloud development is underway as we work to define the email sender profiles for each graduate program,…

  • May 2017

    Admissions The Admissions Pilot Org migration is happening next week. This means there will be a freeze on the pilot org for Ross users starting May 23rd. The FTMBA, PTMBA, MAcc, and BBA admissions teams should not add any contacts or make edits to records or this data will not be migrated. The project team will send…

  • February 2017

    Marketing & Communications Emails Sent! On February 7th, we met our deadline and sent the first emails out of Marketing Cloud! Additional emails have been sent in the days following and this continues the previously mentioned IP warming process which will continue for 30 days. At the conclusion of that time, email providers should consider…

  • July 2016

    The Ross CRM (Constituent Relationship Management) Implementation Team has been busy formulating a project roadmap, finalizing the RFP (Request for Proposal), and has begun working with Procurement on the purchase of the following products identified by Sierra Cedar to meet the needs of Ross. Salesforce CRM Sales Cloud Salesforce Marketing Cloud and Social Studio Salesforce Communities a robust event management…